Prime-hosting provides you with an unconditional 30-day Money Back Guarantee + 99.9% Uptime Guarantee

The Ideal Hosting Experience

Since our inception, we have been focused on creating the ideal hosting experience, with the goal of maintaining reliable service. Based on our historical data, we are proud to guarantee that our uptime will never drop below 99.9%*. That's our guarantee - based on reality - who would have thought?

Service Quality Guarantee We guarantee that we'll provide quality service. Specifically:    •99.9% Uptime Guarantee*    •24/7 Email Support    •Live Telephone and Live Chat Support    •Your satisfaction, or your money back if cancelled within  the money back guarantee period

30-day RISK FREE Money Back Guarantee

In addition to the uptime guarantee policy, Prime-hosting maintains a no-questions asked money back guarantee on hosting services. We do incur a cost on domains, so all domain registrations are subject to a £19.98 domain registration fee (for .co.uk domains; or £9.99 for other domains), but you will own the domain name whether you remain a Prime-hosting customer or not. If you decide to cancel within the money back guarantee period of 30 days, you will receive a full refund less any setup fees, and domain registration or transfer costs.